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Facilities

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    Cleaning Services
  • Laundry
  • Dry cleaning
Cleanliness & disinfection
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus
Common Areas
  • Picnic area
  • Outdoor furniture
  • Chapel/shrine
  • Shared lounge/TV area
Food & Drink
  • Room service
  • Restaurant
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing in dining areas
Front Desk Services
  • 24-hour front desk
  • Lockers
  • Luggage storage
  • ATM/cash machine on site
  • Invoice provided
General
  • WiFi available in all areas
  • Private parking
  • Parking on site
  • Parking
Miscellaneous
  • Non-smoking throughout
  • Lift
  • Auditory guidance
  • Lower bathroom sink
  • Family rooms
  • Higher level toilet
  • Facilities for disabled guests
  • Heating
  • Designated smoking area
  • Toilet with grab rails
  • Air conditioning
  • Wheelchair accessible
  • Non-smoking rooms
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Safety & security
  • Safety deposit box
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
Safety features
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
Services
  • WiFi
  • Internet services
  • Free WiFi
Shops
  • Minimarket on site
Transportation
  • Parking garage
Al Andalus Plus

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